Return Policy
CrookedFashion.com Return Policy
At CrookedFashion.com, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, we offer a straightforward return policy to make your shopping experience hassle-free.
Return Policy Details:
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Eligibility for Returns:
- Items must be returned within 14 days of the delivery date.
- Items must be in their original condition, unworn and unwashed.
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Non-Returnable Items:
- Items marked as "Final Sale" are not eligible for return or exchange.
- Gift cards are non-returnable and non-refundable.
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Return Process:
- To initiate a return, please contact our Customer Service team at within 14 days of receiving your order.
- Provide your order number and a brief explanation of the reason for the return.
- Our Customer Service team will provide you with a Return Authorization Number (RAN) and detailed instructions on how to proceed with your return.
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Return Shipping:
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item without tracking.
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Refunds:
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).
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Exchanges:
- We do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order for the desired item.
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Defective or Damaged Items:
- If you receive a defective or damaged item, please contact our Customer Service team immediately. We will arrange for a replacement or issue a full refund, including return shipping costs.
We appreciate your understanding and cooperation. Thank you for shopping at CrookedFashion.com!
For any questions or further assistance, please contact our Customer Service team.
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